WELCOME TO HOOK TANDOORI
Privacy Policy
Now open 7 days a week
This privacy policy is intended to provide transparency regarding the personal data we will collect about you, how it will be processed and stored, how long it will be retained and who will have access to your data.
Our users should be aware that this privacy notice applies to all the processing of your personal data by Hook Tandoori Restaurant in relation to this website.
Why your personal data is collected
Your personal data is collected and held to facilitate us in regard to your food orders and table reservations. The email addresses of subscribers to our Curry Club are used by us to send subscribers special offers.
How your personal data is collected
Personal data is collected when you order food or reserve a table at our restaurant via this website. We use an external service called GloriaFood. When you place an order, or reserve a table with this service, the transactions take place on their secure servers. For more information please visit the GloriaFood website. We are not responsible for GloriaFood’s data handling practices. We also collect email address for our Curry Club; these are stored on secure servers in the UK.
How your personal data is kept secure
Access to your personal data is restricted to an authorised team within Hook Tandoori Restaurant. Access may be granted on a limited basis to other internal staff but only where necessary for a specified and legitimate purpose.
How and why your personal data may be shared
Hook Tandoori will not share your information from contacting us via this website. The food ordering and table reservation service is managed by an external service called GloriaFood, for more information about how they handle your data please visit their website – www.gloriafood.com
Hook Tandoori will not transfer your data to a third party unless it is satisfied of the following matters:-
1. That there is a fair and lawful basis to share your personal data with the third party.
AND
2. The data will be handled by the third party in accordance with the law on data protection.
Where the data is used for analysis and publication by a recipient or third party, any publication will be on an anonymous and aggregated basis, and will not make it possible to identify any individual. This will mean that the data ceases to become personal data.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, food ordering and table booking services etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you subscribe to our Curry Club, we will store you email address so we can send you special deals.
How long we retain your data
We retain your data until you ask us to delete it. The data kept will be any email addresses used to subscribe to our Curry Club.
Your rights & responsibilities
All communications from Hook Tandoori will normally be by telephone or email. It is therefore essential for you to maintain an effective and secure email address.
If at any point you wish to gain a copy of your personal data that is held by Hook Tandoori you may submit a subject access request in writing to us.
If you have any concerns in relation to how your personal data is processed, please contact Hook Tandoori.
Should you wish to learn further information about data protection, please visit the Information Commissioner’s Office (ICO) website. The ICO deals with complaints about how data controllers have dealt with information matters and provides useful guidance.
